Return & Refund Policy
Understanding our return and refund process
Last updated: November 30, 2025
Quick Overview
We offer 7-day returns and exchanges for damaged or defective items. Refunds are processed within 3-5 business days.
Return Policy
Returns are accepted within 7 days of delivery for damaged, defective, or incorrect items. All returned items must be unused, in their original condition, and include all original tags and packaging.
What Can Be Returned
- Damaged or defective products
- Incorrect items received
- Products with manufacturing defects
- Items in original condition with tags
What Cannot Be Returned
- Used or worn items
- Items without original tags
- Personalized or custom products
- Products damaged due to misuse
Proof Required: For damaged or defective items, please provide clear photos or video evidence when submitting your return request.
Exchange / Replacement Policy
Exchange or replacement requests must be made within 7 days of delivery. We strive to make the process as smooth as possible for our customers.
Process Timeline
Important Notes
- Replacements are subject to product availability
- If the replacement product is unavailable, we'll offer a refund
- Original shipping charges are non-refundable for exchanges
- Return shipping costs are the customer's responsibility
Refund Policy
We aim to process all refunds quickly and efficiently. Here's what you need to know about our refund process:
Refund Timeline
Refund Methods
- Credit/Debit Cards
- Net Banking
- UPI & Digital Wallets
- Store Credit (Optional)
Important: Shipping charges are non-refundable. Refunds will only be processed to the original payment method used for the purchase.
How to Initiate a Return
Contact Support
Reach out within 7 days of delivery
Provide Details
Share order info and reason
Get Approval
Wait for return authorization
Ship Item
Send item to our return center
Need Help with Returns?
Our support team is here to assist you with any return or refund queries